Sloppy Chops Co. Wholesale Terms & Conditions
ACCOUNTS & ORDERING METHODS:
- Wholesale accounts must be registered and approved prior to placing an order.
- Minimum Requirements: valid resale license and physical retail location.
- Once your application is approved, place your order through the online Wholesale Portal.
- Please note that it is illegal to supply misleading, false or fraudulent information to obtain wholesale purchases for anything other than resale purposes.
- Contact us at hello@sloppychopsco.com with any questions.
- All prices listed are in US dollars.
- Due to the nature of the materials we work with, prices and availability are subject to change without notice. The most current online price supersedes any previous pricing.
- Wholesale pricing is available on our most popular products. Not all products in the shop qualify for wholesale pricing.
- The recommended retail price of our products (RRP) is the minimum price for which you are permitted to sell our products without express proper permission in writing. This policy excludes if items are placed on sale and advertised as such.
- Due to their made-to-order nature, all Sloppy Chops Co. orders must be pre-paid via our online wholesale portal prior to being put on the production schedule. We are not able to offer NET terms at this time.
- A minimum order of one case-pack is required for all orders, plus shipping.
- All orders are shipped via USPS Priority mail and will include shipping insurance up to $200. Additional shipping insurance, expedited shipping methods and other carriers may be used at retailer's expense.
- International orders are subject to various customs restrictions and may have different shipping requirements. Retailers are responsible for all shipping, duty fees and taxes that may occur.
- Lead time for orders from January to September delivery time is approximately 1 week. Any Christmas/Holiday orders placed after October 1st may take much longer. Contact us for delivery time for orders placed after October 1st.
- Approval is needed before becoming a Sloppy Chops Co. stockist. This allows us to determine the proximity of your store to other stockists in the area.
- Exclusivity is not guaranteed.
- Due to the nature of our production method, dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products.
- Proper care of Sloppy Chops Co. BioThane and Leather products will greatly increase its lifespan and your customer's satisfaction. Please see our general care instructions for more details.
- Please inspect all shipments immediately upon arrival.
- Please contact Sloppy Chops Co. at hello@sloppychopsco.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will not be accepted if it is held for more than 15 days after report of damage.
- Notification of order change / cancellation must be received in writing at hello@sloppychopsco.com within 24 hours of the order placement.
- Cancellation of online wholesale orders are subject to a 3% fee to cover transaction / processing fees. Cancellation fee will be charged at the time of cancellation.
- We ask that you extend us the courtesy of changing / canceling your order ASAP so we do not incur production costs.
- All sales are final except in the event of damaged or defective merchandise.
- You are only authorized to sell through the retail store that was listed on your initial application to Sloppy Chops Co. at the address given. Secondary stores must receive prior approval by completing our Wholesale Application.
- Online sales are strictly prohibited, including through your own website and sites such as eBay, Amazon and Etsy.
- Any personal information that you provide to us, including your name, address, telephone number and email address, will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Sloppy Chops Co. We do, however, reserve the right to list your store's contact details in the listed stockists section of our website to provide these details to potential customers.
- We do not collect or record any credit card details you may provide when purchasing products from sloppychopsco.com. Your credit card details are securely passed to and processed by our Shopify Payment Processor.
- Retailers are not permitted to display and/or sell our designs, whether on their premises or elsewhere, without the packaging/labeling provided and/or to represent themselves or any other entity as the creator and/or designer of our products, in whole or in part.
- Sloppy Chops Co. reserves the right to terminate wholesale relationships at any time if terms and conditions are violated.
- We do not offer drop-shipping, consignment or trunk shows at this time.