GENERAL Order Change/Cancellation
We will make every effort to accommodate requested changes to an order once it is placed. We do request that you email us (in lieu of contacting us on social media) and confirm a response, acknowledging that we can, indeed, honor your request. Please be as specific as possible in your requests, as making order alterations on items that are truly customized goods can be risky. If your order has already been made, or is in the process of being created, extra charges may occur in accordance with our return/exchange policy.
We can accept order cancellations as long as we have not yet begun work on your order. If we have already begun work on your order, the order cancellation shall be treated as a return and subject to our return policy.